Frequently Asked Questions
Will the protector fit my mattress?
The Sleepsteady Mattress Protector is designed to fit all standard mattresses. It is a fitted sheet style with ultra strong side skirts at 120 gsm polyester, 50% stronger than traditional mattress protectors. The protector will stretch to fit deep mattresses up to 18”.
The exact mesasurement for each mattress protector are:
Twin: 39” x 75“ x 18”
Twin XL: 39” x 80” x 18”
Full: 54” x 75” x 18”
Queen: 60” x 80” x 18”
King: 78” x 80” x 18”
I’m a hot sleeper. Is the protector cooling and breathable?
Yes. We understand that a hot sleep environment leads to poor sleep quality so we designed the Sleepsteady Mattress Protector to be breathable and cooling.
That is the reason we designed a top layer made of Tencel. Tencel is cooling and breathable as the fibers naturally wick away moisture from the body. This makes Tencel more efficient at keeping the body temperature cooler than cotton or bamboo while sleeping.
The waterproof bottom layer is made of a high performing polyurethane material that is 100% waterproof and breathable. This barrier protects your mattress, but also allows airflow through microscopic pores letting your mattress breath for a cool and comfortable sleep.
Will the protector make noise or change the feel of my mattress?
No. The Sleepsteady Mattress Protector is made of an ultra-soft Tencel top layer and a polyurethane moisture barrier bottom layer which is completely silent as you sleep.
Lower quality mattress protectors use a non-breathable plastic material as their waterproof barrier. As you move on your mattress, the plastic layer generates a crinkly noise and often causes a hot sleep environment. At Sleepsteady, we designed a mattress cover that not only is silent as you sleep but, is also naturally breathable. Also, our mattress protector will not compromise the feel of you mattress like terry cotton mattress protectors will.
How do I clean my mattress protector?
For your convenience, the Sleepsteady Mattress Protector is machine washable in standard sized residential machines. We recommend machine washing your protector on warm to hot and tumble dry medium. This will ensure the longevity of your protector so it lasts as long as possible. Do not bleach, do not iron and do not dryclean your mattress protector.
We recommend washing your mattress protector before your first use and in the event of an accident or spill. For everyday use, we recommend washing monthly.
Does the mattress protector protect against allergens and bed bugs?
The Sleepsteady Mattress Protector is designed to creating a clean sleep environment. The bottom layer is made of a high performing polyurethane waterproof barrier. It protects from spills and accidents, but also stops skins cells and perspiration from getting into the mattress. As dust mites thrive in humid environments and feed on dead skin cells, our mattress protector eliminates their food source so they cannot survive. Mold is another allergen that can develop in a mattress. The mattress protector prevents mold growth by eliminating moisture within the mattress.
As the polyurethane barrier is only on the top surface of the protector, the Sleepsteady Mattress Protector does not protect from bed bugs.
How long will it take for my protector to arrive?
Once you have placed your order, your protector will be shipped from our facility within 1-2 business days. When the product is shipped, you will receive a UPS? tracking number by email so you can keep a close eye on your order. After shipping, the estimated delivery time is within 5 business days.
Please note that delivery may take longer if you live in Hawaii or Alaska, during/after holidays or in the event of severe weather conditions.
What is the cost of shipping?
We offer free shipping on orders over $150. Order under $150 are charged a flat-rate of $15 for shipping. All returns will require you to pay for shipping.
How does the 90 night guarantee work?
We want our customers to be satisfied with their mattress protector. That’s why we give you the opportunity to sleep and wash your Sleepsteady Mattress Protector to feel the Sleepsteady difference - pressure free.
If the mattress protector does not end up being the right fit for you within the first 100 nights, you may return it and we’ll give a full refund.
To make a return, contact us to get the process started.
How does the 5 year warranty work?
We are so confident in the construction and quality of the Sleepsteady Mattress Protector we cover any manufacturer's defects for up to 5 years.
If you notice a defect in your protector, contact us to get the process started.